LawDB.ca ("LawDB," "we," "us") operates a directory of Canadian law firms. This policy explains what personal information we collect through this website, how we use it, and who we share it with. It applies to visitors browsing the directory, people who submit a consultation request through a firm's page, and law firms that list with us or subscribe to a Featured plan.
Information we collect
We collect the following:
- Consultation requests: when you fill out the "Request a Consultation" form on a firm's page, we collect your name, email address, phone number (if provided), and the message you write describing your situation.
- Directory listing data: the law firm information shown on this site (name, address, phone number, practice areas, rating, review count) is sourced from Google's public business listings, not collected from individual consumers.
- Payment information (law firms only): if a firm subscribes to a Featured plan, payment is processed entirely by Stripe. We do not receive or store your card details.
- Scheduling information (law firms only): if you book a call with us through Calendly, Calendly collects the scheduling details you provide.
We do not currently use cookies, analytics, or other tracking technology on this site. If that changes, we will update this policy.
How we use your information
When you submit a consultation request, we use your information to:
- Review the request and share it with the specific law firm your inquiry concerns, so they can respond to you directly;
- Track, in aggregate, how many inquiries a firm receives through LawDB, which we use internally and may share with that firm as a summary (for example, "you received 6 inquiries this month") — we do not share the content of other people's messages as part of this;
- Maintain a record of submissions for a limited period, consistent with our form service provider's data retention practices, in case a firm needs to follow up on a request.
Who we share it with
We share your consultation request with the law firm it concerns. We also use the following third-party services to operate this site, each of which processes data on our behalf under their own privacy terms:
- Web3Forms — delivers consultation request submissions to us by email;
- Stripe — processes payments for law firms subscribing to a Featured plan;
- Calendly — handles scheduling for calls booked with us.
We do not sell your personal information to third parties.
Data retention
Consultation request submissions are retained for a limited period under our form provider's plan, currently up to 30 days, after which they are no longer accessible to us through that service. We may keep a basic record (such as which firm received an inquiry and when) for longer, for the purpose of reporting inquiry volume to firms.
Your rights
You can ask us what personal information we hold about you, request a correction, or ask us to delete it, by contacting us using the details below. We'll respond within a reasonable time.
Children's privacy
This site is not directed at children, and we do not knowingly collect personal information from anyone under the age of majority in their province or territory.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page will reflect the most recent revision.
Contact us
Questions about this policy, or requests regarding your personal information, can be sent to privacy@lawdb.ca.
This policy describes our current practices in plain language. It isn't a substitute for professional legal advice, and if your business has specific compliance obligations (for example, under PIPEDA or a provincial equivalent), it's worth having a lawyer review this before you rely on it.
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